Churn Prevention Impact

Has solved pain points Has active pain points No active pain points No pain points Outcome improved only

Probable outcome Likely to Win Likely to Churn Undetermined Definitely Churn

Pain point impact High Med Low

KPIs

All pain points in the dashboard extract, grouped by business unit.

Status New Assigned In Progress Solved

Pain point impact High Med Low

This tab includes Closed Won and Closed Lost renewals from the last 6 months.